Your Frequently Asked Questions
Product & Design
What sizes & colors are available?
The chillounge® premium portable tray comes in multiple sizes to suit solo lounging, couples, and group entertaining. Compare them all here. Additional colors are going to be released in the future and currently available for volume orders of 30 units or more.
What materials are used?
Is it water-resistant?
Can I use it outdoors?
Does it work on uneven surfaces like sand or grass?
Customization & Styles
Can I choose the cupholder color?
We currently offer a gold metallic finish. Soon, you’ll be able to choose between gold or silver metallic finishes. Custom metallic selections are available for volume orders of 30 units or more — simply apply for a business account here.
Do you offer custom colors or finishes?
Care & Maintenance
Is the cover removable and washable?
No, it’s not machine washable, but it can be spot-cleaned. Use a soft, damp cloth to wipe away surface dirt or spills after use. Avoid harsh chemicals, direct sunlight, or extreme heat, and always store your tray indoors to maintain its finish and integrity.
How durable is the tabletop?
Shipping & Assembly
Where do you ship and what is the cost?
We ship anywhere in the U.S. and offer free ground shipping for all orders- except those placed with a discount exceeding 15%.
Does it require assembly?
The chillounge® premium portable tray comes ready to use, no tools or assembly required.
Will I be able to track my order?
Do you offer returns?
Do you offer exchanges?
